Exceptional experience
From start to finish, Marcus and his team services surpassed all expectations, earning them a well-deserved 5-star rating. The team at Waypoint Yacht Services demonstrated a genuine dedication to customer satisfaction, promptly addressing any inquiries and providing regular updates. To all sailors and yacht owners, I confidently suggest considering Waypoint Yacht Services as a top-notch . Thanks again Marcus!
The service provided was exceptional
El servicio prestado por Marcus Santana fue excepcional. Todo fueron facilidades y soluciones. Sin reserva previa, gestionó el 7 de diciembre la documentación necesaria para el cruce y siendo feriado el 8 y fin de semana el 9 y 10, consiguió que pidiésemos hacer el cruce el día 11. En todo momento estuvo atento a cualquier necesidad que pudiésemos tener, antes, durante y después del cruce. Mi calificación es un 10. (The service provided by Marcus Santana was exceptional. Without prior reservation, he managed the necessary documentation for the crossing on December 7 and being a holiday on the 8th and a weekend on the 9th and 10th, he got us to ask to do the crossing on the 11th. At all times he was attentive to any need we might have, before, during and after the crossing. My rating is a 10).
Thanks to his very professional services and kindness
We highly recommend Waypoint Yacht Services and especially their agent Marcus Santana. He did a really efficient work and managed to have our sailing vessel transit in less than 4 days after our arrival at Shelter Bay, Colón. He helped us in many ways, not only with the paperwork but also with going shopping, recruiting line-handlers and whatever we needed. Thanks to his very professional services and kindness, our transit through the Canal went smoothly and it was a pleasure.”
Service on the highest level!
I am thrilled to have been guided, and taken care of, through this legendary maritime miracle of Panama by Waypoint agents. Most of all Mr Marcus Santana. A man who not only delivers his service on highest level, but never fails to make sure that the canal becomes an experience which you will remember with pride and smile all your life. And what an experience it is. As a good host, a friend and a highest level professional who is passionately driven about the work he does...I thank you again my friend and seems like we will do another passage quite soon.
Great Service!
We were recommended Marcus at Waypoint Yacht Services by another vessel and I would highly recommend again to other vessels. The service provided was excellent and pricing was very fair and transparent. We will be using Waypoint Yacht Services again next time we are back in Panama.
Thank you for your above and beyond assistance with everything!
I met Marcus at the Antigua boat show last year and expressed our interest in passing through the Panama Canal. We swopped info and a few months later here we were. What an amazing experience and well organized procedure working alongside Marcus and his team at Waypoint. Very informative and open, always willing to go the extra mile in keeping us up to date with our current situation and at the same time assisting iceberg crew with local entertainment. Prepping us for our next destination was priceless, there services go beyond expectation. Amazing , thank you.
“Unbelievably helpful”
Thanks Marcus you were unbelievably helpful and kind to all of us. We thank you so much for always being willing to help and to go way above and beyond your normal functions. I look forward to crossing paths with you again someday. My sincerest best wishes !!
Fabulous service!
I can't say enough good things about Waypoint Yacht Services and Marcus in particular. The service Marcus provided is above and beyond all expectations. He helped with import issues on boat parts, port captain issues in Shelter Bay, and provided a ton of recommendations and help in other areas. If I could give 10 stars I would.
Excellent and custom-tailored solutions by Waypoint
Waypoint Yacht Services has proven to be a trustworthy service provider for yachts with a high standard. Marcus and his team had a solution for everything possible: From last moment mechanics to helicopter flights for the owners. We hope to work again in the future.
Big thanks to Señor Santana and Waypoint
A whole new level of professional approach to client. After being welcomed by Mr Santana who approached us with the patience of a parent and with highest level of service in terms of speed and accuracy. Very humane and friendly atmosphere, gave us numerous valuable tips to navigate in Panama City and led our customs and migration case flawlessly. Waypoint will remain a valuable contact in my phonebook and I highly recommend them to sort out your yacht passage and make all the including protocols easy. So good to meet professionals who deliver, very inspiring, keep up excellent work Waypoint.